FAQs 1 — 1Matrix New York

Our peptides are 100% synthetic and lab-synthesized, meaning they are engineered to maintain their integrity even at high temperatures and in various formulations.
While the Cellular Peptide Matrix begins working immediately at a molecular level, most users report visible improvements in skin firmness and texture within 28 days-he length of a natural skin cell cycle.
Yes. Because our peptides are non-allergenic and synthetic, they lack the impurities often found in natural extracts, making them ideal for sensitive or compromised skin.

Our peptide complexes are developed through global regenerative research. Each product is finalized, quality-tested, and dispatched from our New York laboratory to ensure it meets our strict standards for cellular integrity and stability.
We provide complimentary standard delivery on all orders within the United States. There are no shipping fees for our domestic clients.
To ensure fresh delivery, orders move quickly from our lab to logistics. We can only amend orders that have not yet entered the "Processing" stage. Please contact us immediately for assistance.
To ensure maximum potency, orders are processed and dispatched from our New York facility within 24–48 hours (Monday–Friday).
Our formulas are the result of international research; every product is carefully finalized and quality-controlled in our New York lab to guarantee its performance and stability.

Use these direct links for specific laboratory services: