Founder terms

Dates

Orders open November 12. The first orders dispatch November 17. After that, orders dispatch within two business days.

We ship within the United States. Shipping is included on both founding member shipments and on the 10 mL sample.

Founding membership

The founding membership is $150 for orders placed November 12 through November 30, 2026, and $175 for orders placed from December 1, 2026. Price changes do not apply to orders already placed. MSRP for 1M Transforming Peptide Serum is $325 per 30 mL bottle. The membership is a one-time purchase, limited to 100 members. It includes one 30 mL bottle of 1M Transforming Peptide Serum, shipped first.

Your 30-day trial starts on the day of your first application. Take a baseline photo before that application. At the end of the trial, send a follow-up photo and honest private feedback.

You have 21 days after the trial ends to submit. Example: start December 1, the trial ends December 30, and your submission is due by January 20. Submissions received after that deadline lose founding member benefits, including the second bottle and the lifetime 25% discount.

Once your baseline photo, end-of-trial photo and feedback are in, a second 30 mL bottle dispatches to you within two business days. Positive results are not required. The second bottle depends only on a complete submission.

The 30 mL size is reserved for founding members during this release.

Founding memberships are final sale, subject to any rights and remedies required by law.

Your photos and feedback

Your submission is private by default. We use a photo, comment or testimonial publicly only with your separate written consent, which you can decline. Declining does not affect your second bottle.

Lifetime member benefit

Founding members receive a lifetime discount of 25% off MSRP on any One Matrix New York product purchased online. It is separate from the founding membership price. To use it, email cs@onematrixny.com; we confirm your membership and send your discount.

10 mL launch sample

The 10 mL launch sample is $100 and ships free within the United States.

Ask for a refund within 30 days of delivery. Unopened: we email a prepaid return label and refund the full purchase price when it arrives.

Opened: tell us what did not work for you and we refund the full purchase price. You do not need to send the opened bottle back. To ask for a refund, email cs@onematrixny.com with your order number.

Damaged, wrong or missing items

Email a photo and your order number to cs@onematrixny.com and we send a replacement at no cost.

Refunds go back to the original payment method.

Product use

1M Transforming Peptide Serum is a cosmetic product for external use only. After cleansing, apply to face and neck in the morning, at midday and before bed, about 1 mL a day in total. Stop use if irritation occurs.